Returns & Exchanges
Due to the intimate nature of our products, we accept returns on unopened and unworn items within 30 days of delivery. For hygiene reasons, used products cannot be returned.
1
Initiate Request
Visit our Returns Portal and enter your order number and email address to start the process.
2
Pack Your Items
Securely pack the items in their original packaging, ensuring all tags and seals are intact.
3
Ship the Package
Affix the provided prepaid shipping label to your package and drop it off at any authorized carrier location.
4
Receive Refund
Once our warehouse inspects the return, your refund will be processed to your original payment method within 7-10 business days.
📅
30-Day Window
Return within 30 days of delivery
📦
Free Returns
Prepaid shipping label provided
💳
Fast Refunds
5-7 business days processing